Please provide a minimum of 24-hour notice for any rescheduling or canceling of your appointment. If you cancel in less than 24 hours I may not be able to fill that spot, any appointment that is canceled after the 24-hour period is subject to a charge of 100% of the cost for your appointment. If you fall sick (for example have a fever, are in the hospital, etc.) please contact me before your appointment starts. You must be symptom-free for a period of 24 or more hours before you can schedule another appointment. If you cancel 3 appointments in 3 months you will be asked to make same-day appointments only and will be charged if canceled after the appointment is made. Please note to make and keep your appointment a credit or debit card must be on file. If the card is unable to be charged upon cancelation you will be responsible for making the payment of the canceled appointment before any other appointments can be made.
If you will be more than 10 minutes late please contact me and let me know when you will arrive. I will not extend the time of your appointment if you are late, for example, if your appointment is at 11 am and you arrive at 11:05 I will not extend the appointment, I will end at the designated time frame, and you will still be responsible for the full charge of the appointment. I will call or text after 5 minutes of your appointment time to see if you will still be showing up, if I can not get ahold of you after 15 minutes your appointment will be canceled automatically, and will be charged for the entire amount of the appointment. Please note all intake forms sent to you must be filled out entirely before the appointment can be started and you will be asked to fill out any paperwork that is not completed and the appointment time will not be extended to accommodate.
As a massage therapist, I run under a certain scope of practice. I do not prescribe any medications or diagnose any medical issues. I will always refer you to talk to your doctor for prescriptions and diagnosis. My job is to relieve sore and stiff muscles I do not do chiropractic adjustments. Sometimes as your muscles relax your bones in certain areas may go back into place, but I will never realign the bones on purpose, please see a chiropractor for adjustments.
You will be required to sign a consent for the treatments before your first massage. If you are scheduling for someone else please make sure you tell them you made an appointment if I arrive at residence and they do not consent to the treatment no refund will be issued.
If you have any medical conditions or are pregnant please let me know ahead of time. All prenatal massages must first be cleared by a doctor and will not be performed if any complications occur during pregnancy and must be cleared by a doctor when resolved, it is better to be safe and make sure your body can handle massage beforehand. I will require notes of clearance from your doctor for certain medical conditions. If you want hot stones or the foot scrub add on and have any medical condition such as high blood pressure or diabetes a doctor's note is required. Please note that if you are having problems controlling your diabetes or blood pressure do not come in for your massage please go see your doctor and bring in a note stating that you can resume massages.
I will always respect your boundaries, if there is anything such as a certain area you want me to stay away from massaging please let me know. I also expect all clients to be respectful of me during the massage. I have a zero-tolerance policy for anything sexual during the massage. If it seems like you are sexualizing the massage I will end the session and will charge you 100% of the massage session and you will be unable to request any new appointments. I will never uncover any area that is not being massaged and require that all coverings stay in place.
Copyright © 2024 Courtney Bauer Licensed Massage Therapist - All Rights Reserved.
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From now until 7/31, all 60 and 90-minute massages are $10 off!
This does not apply to already discounted services.
As of July 1st I will be officially moved over to the Posh Suites, the address will be:
148 E Tillman Ave Suite 24, Lake Wales, FL 33853
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